Custom Cabinetry Frequently Asked Questions

Lonsail manufactures custom kitchen cabinets, wardrobes, bathroom vanities, storage cabinets and custom joinery as its core made-in-house scope.

No. Doors and windows are coordinated through selected supply partners when included in the agreed project scope.

Contractors, developers, hospitality buyers, dealers, importers, designers and architects with defined project information are the primary audience.

Yes, for defined renovation or building projects with usable plans or dimensions, multiple cabinetry spaces and a realistic cross-border procurement budget.

Send project location, floor plans or cabinet drawings, dimensions, quantities, materials, finishes, hardware, appliance information, delivery address and target programme.

A reference image supports initial discussion, but reliable pricing requires construction, dimensions, materials, hardware, quantities and delivery information.

Drawing scope and timing depend on the project and commercial agreement. Required inputs and approval responsibilities should be confirmed before drawing work starts.

Initial review and support may be available, but design deliverables, revisions and ownership depend on the project scope. The website does not promise unlimited free design.

Production starts after required drawings, dimensions, materials, finishes, hardware, quantities and commercial terms are approved.

Checks are tied to the approved product and may cover dimensions, quantities, visible finish, alignment, hardware, accessories, labels and packaging.

Inspection can be arranged according to the agreed order process, including buyer, factory or third-party inspection where confirmed.

No. Documents apply to specific materials, products, standards or tested configurations and must be checked against the actual order.

Availability depends on product, destination, freight and local installation capability. The selected format should be confirmed before quotation.

Trade terms depend on destination and agreed logistics scope. FOB, CIF or other arrangements should be compared with clear exclusions.

The local installer or contractor normally handles installation unless a different scope is expressly agreed. Lonsail can provide documents and remote guidance.

Provide the order, package or part identification, drawing reference, description, measurements, photos or video and installation status so the cause and response can be assessed.